DENNEMEYER
Dennemeyer is an intellectual property services and software provider that supports corporations and law firms with global patent, trademark, and design portfolio management. The company offers services such as IP administration, renewals, consulting, and legal representation, alongside IP management software solutions. It generates revenue through service fees, software licensing, and managed IP outsourcing engagements.
- IT Consulting & Implementation
- Revenue
- $220.0M
- Employees
- 1,100
- Founded
- 1962
- Headquarters
- Luxembourg
What 8 Arbolus experts think of DENNEMEYER
NPS ratings are polarized, with 20% of respondents registering strong advocacy (NPS 10), 20% moderate (NPS 8), 20% neutral to low (NPS 6), and 40% indicating passive to negative sentiment (NPS 3). Renewal intent is mixed: 40% report uncertainty, 40% have no or unreported intent, and 20% (one respondent) confirm renewal. Stickiness analysis reveals 60% with over one year’s implementation, 20% in pilot, and 20% less than a year. Key themes center on long-term deployments correlating with higher satisfaction, while short-term and pilot customers show reticence. Overall Customer Sentiment: Neutral
Who reviewed DENNEMEYER
- C-Suite 75% (6)
- Director 12% (1)
- Manager 12% (1)
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Sentiment
-25 Net Promoter Score, from 8 scored reviews- Promoters 1
- Passives 4
- Detractors 3
Cumulative NPS by month
-1 over 5 months- Nov 8
- Jun 6
- Oct 6
- Apr 6
- Jul 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -11 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 40% 5 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 5.3/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
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