Applus+
Applus+ is a global testing, inspection and certification company that provides technical services to ensure the quality, safety and regulatory compliance of industrial assets, products and processes. It serves sectors such as automotive, energy, utilities, telecommunications, construction and aerospace through laboratory testing, field inspections, certification, engineering and consulting services. The company generates revenue by delivering these services on a project and contract basis to industrial, infrastructure and government clients worldwide.
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $2.2B
- Employees
- 25,000
- Founded
- 1996
- Headquarters
- Cerdanyola del Vallès, Spain
What 7 Arbolus experts think of Applus+
43% of the expert pool assigned an NPS of 10, with the rest clustering at 7 or 8. Renewal intent is positive in 60% of cases, with the rest expressing uncertainty. Implementation is overwhelmingly at the MoreThan1Year stage for most respondents, indicating mature adoption and high stickiness. High spenders and frequent users show greater satisfaction, aligning with both high NPS and clear renewal commitment. Overall, sentiment is robust among key operational executives and influencers.Overall Customer Sentiment: Positive
Who reviewed Applus+
- C-Suite 86% (6)
- Director 14% (1)
Employer names and spend open once the report publishes.
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Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 4
- Detractors 0
Cumulative NPS by month
+1 over 3 months- Dec 7
- Feb 8
- Mar 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 75% 4 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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