AppViewX

appviewx.com · New York City, United States of America

AppViewX is an IT automation and orchestration software company that provides a platform for managing machine identities, digital certificates, and network infrastructure across hybrid and multi-cloud environments. Its solutions help large enterprises automate certificate lifecycle management, DNS, and application delivery controller configurations to improve security, compliance, and uptime. The company generates revenue through subscriptions and licenses to its software platform and related professional services for security and network operations teams.

  • Security Operations (SIEM/SOAR)
  • Identity & Access Management
  • IT Consulting & Implementation
Revenue
$65.0M
Employees
350
Founded
2010
Headquarters
New York City, United States of America

What 10 Arbolus experts think of AppViewX

The NPS distribution is polarized: 30% of experts rate 8-10 (NPS Promoters), 30% in 6-7 (Passives), and 40% in 3-4 (Detractors). 20% stated 'No' for renewal, 20% 'Not Sure', and only 10% provided positive renewal intent, with the remainder not sharing renewal details. Most respondents are in mid-to-advanced implementation stages, but there is a disconnection between high spend and renewal confidence. Key themes are uncertainty around long-term value and uneven satisfaction.Overall Customer Sentiment: Neutral

Who reviewed AppViewX

Total customers 10 10 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 70% (7)
  • Director 30% (3)
Other Analyst C-Suite NPS 9
Product Leader C-Suite NPS 8
Engineering Leader C-Suite NPS 4

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Sentiment

-10 Net Promoter Score, from 10 scored reviews
  • Promoters 2
  • Passives 5
  • Detractors 3

Cumulative NPS by month

-1 over 5 months
  • Dec 8
  • Jan 7
  • Apr 8
  • Jun 8
  • Jul 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 0 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 2
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 0% 2 answers
  • 7/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 4.5/10 Average score from customers not renewing

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