ASSA ABLOY Opening Solutions

assaabloy.com · Stockholm, Sweden

ASSA ABLOY Opening Solutions is a division of ASSA ABLOY that designs, manufactures, and supplies mechanical and electromechanical door opening products, access control systems, and related services for commercial, institutional, and residential buildings. It serves customers such as property owners, facility managers, architects, and security integrators through a mix of direct sales, channel partners, and distributors. Revenue is generated from product sales, system solutions, and ongoing service and maintenance contracts.

  • Identity & Access Management
  • Application & Code Security
Revenue
$11.5B
Employees
52,000
Founded
1994
Headquarters
Stockholm, Sweden

What 10 Arbolus experts think of ASSA ABLOY Opening Solutions

NPS scores are highly positive, with 60% giving 9–10 and no negative scores. Renewal intent is confirmed among high-spend customers, with only 20% expressing uncertainty. Stickiness is high, with most experts using the solution for more than a year. Key themes: high satisfaction in hospitality, positive user experience, and clear willingness to renew among major spenders.Overall Customer Sentiment: Positive

Who reviewed ASSA ABLOY Opening Solutions

Total customers 10 10 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 100% (10)
Product Leader C-Suite NPS 9
Executive C-Suite NPS 9 Not renewing
Engineering Leader C-Suite NPS 9 Will renew

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Sentiment

60 Net Promoter Score, from 10 scored reviews
  • Promoters 6
  • Passives 4
  • Detractors 0

Cumulative NPS by month

-1 over 5 months
  • Mar 9
  • Apr 8
  • May 9
  • Jun 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 2
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 40% 5 answers
  • 9.5/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

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  • 10 customers of ASSA ABLOY Opening Solutions have already contributed
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