AU10TIX
AU10TIX is an identity verification and fraud prevention technology company that provides automated ID document authentication, biometric verification, and KYC/AML solutions for enterprises such as financial institutions, fintechs, and online marketplaces. Its cloud-based platform uses computer vision and AI to validate government-issued IDs, detect forgeries, and verify users in real time during digital onboarding and transactions. The company generates revenue through subscription and usage-based fees for its verification and compliance services.
- Fraud Detection & Prevention
- Identity & Access Management
- Document & Vision AI
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 2002
- Headquarters
- Hod HaSharon, Israel
What 6 Arbolus experts think of AU10TIX
NPS scores cluster between 7 and 8, suggesting moderately positive sentiment across both user and influencer roles. All respondents with renewal intent data indicated an intent to renew, signaling strong stickiness, particularly among high spenders. Most customers are in mature implementation stages, demonstrating stable long-term use. Key positive feedback highlights ease of use, technical performance, and reliability, while main criticisms focus on pricing for emerging markets and gaps in local integration.Overall Customer Sentiment: Positive
Who reviewed AU10TIX
- C-Suite 33% (2)
- Director 33% (2)
- Manager 33% (2)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about AU10TIX.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 0
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Jun 8
- Oct 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 13 across 2 companies.
Praised
- Ease of Use
- Strong Technical Performance
- Service Reliability
- Deeper Integration with Local Governments
Criticised
- Churn Risk for Price Sensitive Markets
- Competitive Switching
- AI-Driven Disruption
- Gaps in Local Government Integration
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 1 answer
- 100% 1 answer
- 7.7/10 Average score from customers who will renew
Top alternatives
Most weighed by AU10TIX customers
Report
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