Auth0, Inc.
Auth0, a product unit of Okta, provides a cloud-based identity and access management platform that enables developers and enterprises to authenticate, authorize, and secure access for applications, APIs, and users. Its services include user login, single sign-on, multifactor authentication, and identity federation, delivered via APIs and SDKs on a subscription basis. Auth0 serves organizations of all sizes across industries that build web, mobile, and machine-to-machine applications.
- Identity & Access Management
- API Management & Integration
- Revenue
- $250.0M
- Employees
- 1,100
- Founded
- 2013
- Headquarters
- Bellevue, United States of America
What 69 Arbolus experts think of Auth0, Inc.
NPS scores are predominantly high, with 85% of responses rating Auth0 at 8 or above and a significant share at 9–10, reflecting strong promoter sentiment. Renewal intent is high among the majority of Influencer and User roles, particularly those with longer usage or larger spend. Stickiness is clear by the large share in the MoreThan1Year implementation stage. Key expert feedback highlights security, compliance, and developer speed as strengths, while pricing at scale is the main drawback.Overall Customer Sentiment: Positive
Who reviewed Auth0, Inc.
- C-Suite 74% (51)
- Director 13% (9)
- Manager 13% (9)
Employer names and spend open in the full report, along with the other 66 customers.
Everything 69 customers told us about Auth0, Inc..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
39 Net Promoter Score, from 69 scored reviews- Promoters 34
- Passives 28
- Detractors 7
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 48 across 6 companies.
Praised
- Seamless SSO and Flexibility
- Rapid Developer Onboarding and Security
- Accelerated Enterprise Sales Enablement
- Predictable and Transparent Enterprise Pricing
Criticised
- Aggressive Pricing Escalation
- Limited B2B Multi-Tenancy Flexibility
- Vendor Lock-In and Migration Challenges
- Declining Support Post-Acquisition
What customers say
Renewal intent
Plan to renew 74%Plan to renew, by seniority
- 75% 36 answers
- 50% 4 answers
- 67% 3 answers
- 100% 3 answers
- 8.6/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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