Authbridge Research Services
Authbridge Research Services is an Indian background verification and risk management company that provides identity verification, employment and education checks, criminal record screening, and due diligence services for enterprises, financial institutions, and gig platforms. It combines proprietary data sources, machine learning, and workflow software to deliver API-based and platform-based verification solutions that help clients onboard customers, employees, and partners securely and compliantly. The company generates revenue through subscription and transaction-based fees for its verification and risk intelligence services.
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $35.0M
- Employees
- 1,500
- Founded
- 2005
- Headquarters
- India
What 24 Arbolus experts think of Authbridge Research Services
NPS is predominantly in the 8-10 range, with most experts expressing strong satisfaction. Renewal intent is high among mid and high spenders, especially in BFSI and IT, though some low spenders and pilots signal uncertainty. The majority are at full deployment (>1 year), with a minority in pilot or early adoption stages. Experts frequently cite platform efficiency, regulatory compliance, and support as positives, though analytics and global depth are noted as improvement areas.Overall Customer Sentiment: Positive
Who reviewed Authbridge Research Services
- C-Suite 75% (18)
- Director 17% (4)
- Manager 8% (2)
Employer names and spend open in the full report, along with the other 21 customers.
Everything 24 customers told us about Authbridge Research Services.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
66 Net Promoter Score, from 24 scored reviews- Promoters 17
- Passives 6
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Feb 9
- Mar 9
- May 9
- Jun 9
- Jul 9
- Sep 9
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 39 across 7 companies.
Praised
- Efficiency at Scale
- Compliance-Driven Process
- Positive Integration Experience
- Leverage Predictive Analytics
Criticised
- Emergence of Global-First Competitors
- Competitor Feature Advancement
- Pricing Volatility and Compliance Events
- Global Coverage Gaps
What customers say
Renewal intent
Plan to renew 82%Plan to renew, by seniority
- 82% 17 answers
- 100% 3 answers
- 50% 2 answers
- 8.8/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by Authbridge Research Services customers
Report
More in Consulting & Professional Services and Security & Compliance
Other companies in both categories with a customer report.
For people who use Authbridge Research Services
Do you use Authbridge Research Services at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 24 customers of Authbridge Research Services have already contributed
Takes a few minutes. Your identity stays anonymous.