Awardit
Awardit operates customer loyalty and incentive programs, providing a SaaS platform and services that help businesses design, manage, and operate loyalty, rewards, and gift card solutions across the Nordic region and Europe. The company generates revenue through software licensing, transaction fees, and program management services for corporate clients and partners.
- Marketing Automation
- Marketplace & Booking Platforms
- Revenue
- $20.0M
- Employees
- 120
- Founded
- 1999
- Headquarters
- Stockholm, Sweden
What 17 Arbolus experts think of Awardit
NPS scores indicate a bimodal distribution with strong promoter representation (scores 9–10) among high and mid spenders, moderate satisfaction (scores 6–8) in mainstream users, and isolated detractors (scores 2). Renewal intent trends positively among high spenders and operational influencers, with most citing stability or plans to increase engagement. The majority are in the mature or more-than-1-year implementation stage, reflecting product stickiness. Key feedback themes include platform reliability, reward choice, ease of use, but also desire for improved analytics and integration. Overall Customer Sentiment: Positive
Who reviewed Awardit
- C-Suite 71% (12)
- Director 24% (4)
- Manager 6% (1)
Employer names and spend open in the full report, along with the other 14 customers.
Everything 17 customers told us about Awardit.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
5 Net Promoter Score, from 17 scored reviews- Promoters 5
- Passives 8
- Detractors 4
Praised
- Advanced AI-driven Recommendations
- Stronger Integrations
- Broader Reward Ecosystem
- Centralized Reward Management
Criticised
- Cost at Scale
- Analytics and Personalization Gaps
- Integration Complexity
- Cost Sensitivity
What customers say
Renewal intent
Plan to renew 22%Plan to renew, by seniority
- 17% 6 answers
- 50% 2 answers
- 0% 1 answer
- 9.5/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by Awardit customers
Report
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