Bazaarvoice
Bazaarvoice provides a software platform and related services that help brands and retailers collect, manage, and display user-generated content such as ratings, reviews, photos, and Q&A across their ecommerce and marketing channels. The company monetizes through SaaS subscriptions and content syndication services, primarily serving consumer brands and online retailers seeking to improve conversion, merchandising, and customer insights.
- Marketing Analytics & Attribution
- E-commerce Platforms & Storefronts
- Revenue
- $280.0M
- Employees
- 1,800
- Founded
- 2005
- Headquarters
- Austin, United States of America
What 69 Arbolus experts think of Bazaarvoice
69 customers have reviewed Bazaarvoice so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Bazaarvoice
- C-Suite 67% (46)
- Director 25% (17)
- Manager 8% (6)
Employer names and spend open once the report publishes.
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Sentiment
24 Net Promoter Score, from 69 scored reviews- Promoters 29
- Passives 28
- Detractors 12
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 15 across 7 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 58% 26 answers
- 55% 11 answers
- 100% 3 answers
- 50% 2 answers
- 8.4/10 Average score from customers who will renew
- 6.9/10 Average score from undecided customers
- 5.4/10 Average score from customers not renewing
Top alternatives
Most weighed by Bazaarvoice customers
More in Data & Analytics and Marketing & Advertising
Other companies in both categories with a customer report.
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