Awell Health
Awell Health is a digital health company that provides a care orchestration and workflow platform that enables healthcare providers and digital health companies to design, deploy, and manage clinical care pathways and patient journeys. Its low-code tools integrate with electronic health records and other systems to automate tasks, standardize evidence-based care, and improve patient outcomes while reducing administrative burden. The company generates revenue through subscription and usage-based fees for its software platform and related services.
- Patient Engagement & Telehealth
- Workflow Automation
- No-Code & Low-Code Platforms
- Revenue
- $3.5M
- Employees
- 35
- Founded
- 2018
- Headquarters
- Antwerpen, Belgium
What 5 Arbolus experts think of Awell Health
NPS scores range from 6 to 10, with most responses clustering in the 6–9 range, indicating moderate to strong user satisfaction. 40% of respondents indicated clear intent to renew, another 60% are unsure, typically associated with shorter implementation durations or pilot stages. Stickiness is highest among those with >1 year of implementation and reported high spend, mirroring stronger NPS (9–10). Key patterns include positive correlation between spend, implementation duration, and sentiment. Overall Customer Sentiment: Positive
Who reviewed Awell Health
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open once the report publishes.
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 2
- Detractors 1
Cumulative NPS by month
+1 over 3 months- Dec 7
- Apr 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 0% 3 answers
- 100% 2 answers
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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