Bank of Montreal

bmo.com · Canada

Bank of Montreal (BMO) is a North American diversified financial services institution that provides personal and commercial banking, wealth management, and capital markets services to retail, business, and institutional clients. It generates revenue primarily through interest income on loans and securities, fees from banking and advisory services, and trading and investment activities. The bank operates through a network of branches, digital channels, and specialized business units across Canada, the United States, and select global markets.

Revenue
$25.0B
Employees
57,000
Founded
1817
Headquarters
Canada

What 7 Arbolus experts think of Bank of Montreal

7 customers have reviewed Bank of Montreal so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Bank of Montreal

Total customers 7 7 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 86% (6)
  • Director 14% (1)
Operations Leader C-Suite NPS 10 Will renew
Operations Manager C-Suite NPS 10
Finance Leader C-Suite NPS 10 Will renew

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Sentiment

42 Net Promoter Score, from 7 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Feb 10
  • Jul 10
  • Sep 10
  • Oct 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • 9.7/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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