Beazley
Beazley is a specialist insurance group that underwrites a range of commercial insurance and reinsurance products, including cyber, professional liability, marine, property, and specialty lines, primarily through the Lloyd’s of London market and other global platforms. It serves corporate, financial, and professional clients as well as other insurers, generating revenue from insurance premiums and related risk management services.
- Revenue
- $4.5B
- Employees
- 2,000
- Founded
- 1986
- Headquarters
- Londonderry County Borough, United Kingdom
What 12 Arbolus experts think of Beazley
NPS scores are overwhelmingly positive, with multiple respondents rating 8 or above and several scoring 10, indicating strong advocacy. Renewal intent is generally strong among high NPS users, with only isolated cases of non-renewal. Most respondents have used Beazley for over a year, indicating stickiness and mature adoption. Key feedback themes emphasize reliability, operational efficiency, and support, though some note that customization and integration can require extra effort. Overall Customer Sentiment: Positive
Who reviewed Beazley
- C-Suite 75% (9)
- Director 8% (1)
- Manager 17% (2)
Employer names and spend open in the full report, along with the other 9 customers.
Everything 12 customers told us about Beazley.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
25 Net Promoter Score, from 12 scored reviews- Promoters 5
- Passives 5
- Detractors 2
Cumulative NPS by month
-2 over 4 months- Jan 10
- Feb 8
- Apr 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.
Praised
- Operational Efficiency
- Positive Support Experience
- Scalable Solution
- Expansion Across Teams
Criticised
- Support and Integration Gaps
- Competitive Switching Risk
- AI Disruption
- Pricing Scrutiny
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 8.5/10 Average score from customers who will renew
Report
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