Bill.com (Divvy business unit only)
Divvy, a business unit of Bill.com, provides a spend management platform that combines corporate charge cards, budgeting, and expense tracking for small and mid-sized businesses. The company offers software and card-based credit lines that help finance teams control budgets in real time, automate expense reporting, and manage subscriptions and reimbursements. Divvy generates revenue primarily through interchange fees on card transactions and related financial services.
- Spend Management
- Expense Management
- Accounts Payable Automation
- Revenue
- $120.0M
- Employees
- 450
- Founded
- 2016
- Headquarters
- Draper, United States of America
What 8 Arbolus experts think of Bill.com (Divvy business unit only)
NPS scores bifurcate with Users consistently giving 9-10 and Influencers giving 2-7. 75% of high spend Influencers show negative or uncertain renewal intent. Most accounts are in the MoreThan1Year implementation stage. The key quantitative theme is strong user satisfaction but pronounced churn risk among budget owners.Overall Customer Sentiment: Neutral
Who reviewed Bill.com (Divvy business unit only)
- C-Suite 100% (8)
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Sentiment
37 Net Promoter Score, from 8 scored reviews- Promoters 5
- Passives 1
- Detractors 2
Cumulative NPS by month
-2 over 4 months- Apr 10
- May 10
- Jul 9
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 4 answers
- 6/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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