Arbolus Intelligence

Blue Mountain

bluemountain.io · New York City, United States of America

Blue Mountain is a technology company that provides software and services for digital asset and cryptocurrency trading, including tools for market data analysis, execution, and portfolio management. It serves professional and institutional traders seeking to access and manage positions across multiple crypto venues. The company generates revenue through software licensing, platform fees, and related services.

  • Trading & Investment Software
  • Data Integration & ETL
Listed in
Revenue
$2.0M
Employees
15
Founded
2018
Headquarters
New York City, United States of America

What 31 Arbolus experts think of Blue Mountain

NPS is strongly positive among compliance and operational leaders (8–9 ratings), with specific praise for audit readiness, regulatory acceptance, and traceability. Renewal intent is high in large pharma/biotech (all with definite renewal intent are high spenders). Mid and lower NPS (4–7) came from some technical users and influencers, tied to analytics, integration, and UI concerns. Most users (>60%) are in post-implementation (more than one year). Key themes are regulator trust, inspection readiness, cost sensitivity, and requests for improved analytics. Overall Customer Sentiment: Positive

Who reviewed Blue Mountain

Total customers 31 29 current · 2 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 60% (19)
  • Director 30% (9)
  • Manager 10% (3)
People Leader Director NPS 7 Undecided Submitted Dec 2025
Not specified Director NPS 8 Will renew Submitted Mar 2026
Data Leader Director NPS 8 Will renew Submitted Jan 2026

Employer names and spend open in the full report, along with the other 28 customers.

Everything 31 customers told us about Blue Mountain.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

6 Net Promoter Score, from 31 scored reviews
  • Promoters 6
  • Passives 21
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Feb 7
  • Mar 7
  • Apr 7
  • Jun 7
  • Jul 7
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 10 across 2 companies.

Praised

  • Regulatory Acceptance and Audit Readiness
  • Intuitive Compliance Interface
  • Document Traceability and Coverage
  • Stronger Integration and Usability

Criticised

  • Cost and Occasional Slowdowns
  • Usability and Modernization Constraints
  • Limited Predictive Analytics
  • Lack of Modern Integration

What customers say

Regulatory Acceptance and Audit Readiness
“I value Blue Mountain for its regulatory acceptance, making audits and inspections much smoother with trusted reports and workflows.”
Intuitive Compliance Interface
“Blue Mountain offers a much more intuitive interface than SAP, and it's effective for maintaining data integrity through easy audit trail review.”
Document Traceability and Coverage
“It is very easy for our quality team to navigate the audit trail and retrieve historic records, certificates, and calibration schedules for every asset.”

Renewal intent

Plan to renew 38%
  • Will renew 9
  • Undecided 14
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 33% 12 answers
  • Director 44% 9 answers
  • Manager 0% 2 answers
  • Not specified 100% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 7.1/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

Top alternatives

Most weighed by Blue Mountain customers

Report

Customer Report - Sep 2026 Sep 2026 31 + 0

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