Bluevine

bluevine.com · Mountain View, United States of America

Bluevine is a financial technology company that provides online business banking and working capital solutions to small and mid-sized businesses in the United States. It offers FDIC-insured business checking accounts, lines of credit, and bill pay services delivered through a digital platform, generating revenue from interest, fees, and interchange on card transactions. The company partners with chartered banks to deliver its banking products while focusing on technology, underwriting, and customer experience.

  • Payment Processing
  • Lending & Credit Software
  • Embedded Finance & Banking-as-a-Service
Revenue
$120.0M
Employees
550
Founded
2013
Headquarters
Mountain View, United States of America

What 5 Arbolus experts think of Bluevine

NPS distribution is polarized with 40% providing a perfect 10 and the rest between 6-7, yielding an above-average NPS profile. 60% of responses show strong renewal intent, all from influencers with more than one year of use. Stickiness is notable among experienced users, with all long-term users indicating willingness to renew. The main drivers are product reliability and integration into operational workflows.Overall Customer Sentiment: Positive

Who reviewed Bluevine

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (5)
Finance Executive C-Suite NPS 7
Founder Not specified NPS 10 Will renew
People Generalist C-Suite NPS 6 Will renew

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 1

Cumulative NPS by month

+1 over 3 months
  • Mar 7
  • May 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Not specified 100% 1 answer
  • 7.7/10 Average score from customers who will renew

For people who use Bluevine

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