Boom Pay
Boom Pay is a fintech company that offers a mobile app that helps renters build credit by reporting rent payments to major credit bureaus and providing tools to track and manage their credit profile. The company targets consumers, particularly renters with limited credit history, and generates revenue through subscription fees and/or service fees associated with rent reporting and related financial services.
- Lending & Credit Software
- Revenue
- $800.0K
- Employees
- 15
- Founded
- 2020
- Headquarters
- New York City, United States of America
What 5 Arbolus experts think of Boom Pay
NPS scores are distributed at the high end, with most experts rating Boom Pay 9-10, indicating strong advocacy. Renewal intent is explicitly positive among established users, while early-phase and pilot users express some uncertainty pending full rollout. Stickiness is high in mature deployments, particularly among operations and executive roles, reflecting deep process integration. Key feedback themes include the automation of rent collections, reduced manual admin, and a smooth onboarding experience. Minor reservations surface in edge cases around credit-building efficacy or in contexts where use cases shift outside core rent collections.Overall Customer Sentiment: Positive
Who reviewed Boom Pay
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about Boom Pay.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Nov 9
- Dec 9
- Jul 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 44 across 2 companies.
Praised
- Superior Automation and Time Savings
- Customer Service and Integration
- Ease of Use for Tenants
- Landlord Guarantee Options
Criticised
- Pricing and Commercial Shifts
- Competitor Feature Advantage
- Service Reliability and Downtime
- Limited Impact of Rent Reporting
What customers say
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 100% 3 answers
- 50% 2 answers
- 9.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Boom Pay customersReport
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