BlackRock

blackrock.com · New York City, United States of America

BlackRock is a global investment management firm that provides asset management, risk management, and advisory services to institutional and retail clients. It offers a broad range of investment products, including mutual funds, iShares ETFs, and separate accounts across asset classes, and generates revenue primarily through management and advisory fees. The company also provides technology and risk analytics solutions, notably through its Aladdin platform, to financial institutions and other enterprises.

Revenue
$18.0B
Employees
20,000
Founded
1988
Headquarters
New York City, United States of America

What 76 Arbolus experts think of BlackRock

76 customers have reviewed BlackRock so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed BlackRock

Total customers 76 70 current · 6 former
Reviews growth +45 in six months
Seniority of respondents
  • C-Suite 68% (52)
  • Director 26% (20)
  • Manager 7% (5)
Finance Executive C-Suite NPS 6 Undecided
Data Analyst Not specified NPS 7
Engineering Leader Director NPS 8 Undecided

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Sentiment

47 Net Promoter Score, from 76 scored reviews
  • Promoters 44
  • Passives 24
  • Detractors 8

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 47 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 57%
  • Will renew 13
  • Undecided 10
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 16 answers
  • Director 67% 6 answers
  • Manager 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 8.1/10 Average score from undecided customers

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