Binance

binance.com · Dubai, United Arab Emirates

Binance operates a global cryptocurrency exchange and related digital asset ecosystem, offering spot and derivatives trading, staking, savings products, and other blockchain-based financial services to retail and institutional users. It generates revenue primarily through trading fees, financing products, and various platform services such as listings and brokerage programs.

  • Payment Processing
  • Embedded Finance & Banking-as-a-Service
Revenue
$12.0B
Employees
8,000
Founded
2017
Headquarters
Dubai, United Arab Emirates

What 47 Arbolus experts think of Binance

47 customers have reviewed Binance so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Binance

Total customers 47 44 current · 3 former
Reviews growth +33 in six months
Seniority of respondents
  • C-Suite 68% (32)
  • Director 13% (6)
  • Manager 18% (8)
Not specified Not specified NPS 9
Product Leader C-Suite NPS 9
Operations Leader C-Suite NPS 10

Employer names and spend open once the report publishes.

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Sentiment

59 Net Promoter Score, from 47 scored reviews
  • Promoters 32
  • Passives 11
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Apr 9
  • May 9
  • Jul 9
  • Aug 9
  • Sep 9
  • Oct 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 50 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 83%
  • Will renew 5
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 83% 6 answers
  • 9.4/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Top alternatives

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