Boston Scientific

bostonscientific.com · Marlborough, United States of America

Boston Scientific is a global medical technology company that develops, manufactures, and sells minimally invasive medical devices used in interventional cardiology, electrophysiology, endoscopy, urology, neuromodulation, and other specialties. It serves hospitals, physicians, and healthcare providers worldwide, generating revenue primarily through the sale of implantable devices, catheters, diagnostic tools, and related therapies. The company also supports its products with clinical training, service, and post-market programs for healthcare systems.

Revenue
$14.0B
Employees
48,000
Founded
1979
Headquarters
Marlborough, United States of America

What 40 Arbolus experts think of Boston Scientific

40 customers have reviewed Boston Scientific so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Boston Scientific

Total customers 40 38 current · 2 former
Reviews growth +23 in six months
Seniority of respondents
  • C-Suite 72% (29)
  • Director 20% (8)
  • Manager 8% (3)
Operations Generalist C-Suite NPS 10
Marketing Leader C-Suite NPS 6 Undecided
Other Analyst C-Suite NPS 10

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Sentiment

35 Net Promoter Score, from 40 scored reviews
  • Promoters 20
  • Passives 14
  • Detractors 6

Cumulative NPS by month

-1 over 6 months
  • Mar 9
  • Apr 9
  • May 9
  • Jun 9
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 35 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 71%
  • Will renew 12
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 69% 13 answers
  • Director 75% 4 answers
  • 9.2/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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