bp
BP is a global integrated energy company that explores for, produces, refines, and markets oil and gas, while increasingly investing in low-carbon and renewable energy solutions. It serves industrial, commercial, and retail customers worldwide through fuel retailing, lubricants, petrochemicals, power, and energy trading businesses. The company generates revenue from the production and sale of hydrocarbons, refined products, and electricity, as well as related services and trading activities.
- Revenue
- $210.0B
- Employees
- 70,000
- Founded
- 1909
- Headquarters
- Londonderry County Borough, United Kingdom
What 13 Arbolus experts think of bp
NPS scores are overwhelmingly positive, with 80% in the promoter range (8–10). Renewal intent is strong among key operational influencers and high-value users, and stickiness is very high, with most reporting adoption greater than a year. The main qualitative themes are risk mitigation, compliance assurance, and smooth onboarding. Small pockets of lower NPS (6–7) are mainly tied to infrastructure dependencies or initial onboarding friction.Overall Customer Sentiment: Positive
Who reviewed bp
- C-Suite 46% (6)
- Director 31% (4)
- Manager 23% (3)
Employer names and spend open in the full report, along with the other 10 customers.
Everything 13 customers told us about bp.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
53 Net Promoter Score, from 13 scored reviews- Promoters 8
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Feb 9
- Mar 9
- Apr 9
- May 8
- Jul 8
- Aug 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 53 across 1 companies.
Praised
- AI-Driven Predictive Safety
- Automated Competence & PPE Verification
- Frictionless Multilingual Onboarding
- Tangible Productivity Gains
Criticised
- Change Management for Contractors
- Infrastructure Dependency
- Complexity in Initial Setup
- Unresponsive Vendor Support in Emergencies
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 1 answer
- 50% 2 answers
- 0% 1 answer
- 10/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Report
For people who use bp
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