Brookfield Global Integrated Solutions

bgis.com · Markham, Canada

BGIS (Brookfield Global Integrated Solutions) is a facilities management and real estate services company that provides integrated facilities management, project delivery, energy and sustainability, and workplace solutions for corporate, government, and institutional clients. It manages and operates client real estate portfolios, including maintenance, operations, and capital projects, under long-term service contracts. The company generates revenue through recurring management fees, project-based services, and performance-based energy and sustainability programs.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$1.2B
Employees
8,000
Founded
1992
Headquarters
Markham, Canada

What 10 Arbolus experts think of Brookfield Global Integrated Solutions

NPS scores in the data range from 1 to 10, with the majority falling in the 7-9 segment. Confirmed renewal intent is explicitly positive in higher spend and influencer categories, while user roles are generally positive but less likely to report explicit renewal status. Most respondents are in the more than 1 year implementation stage, with few recent adopters and some pilot/uncertain statuses. Key themes include stronger satisfaction among high spend, long-term clients and more uncertainty among low spend or recent users.Overall Customer Sentiment: Positive

Who reviewed Brookfield Global Integrated Solutions

Total customers 10 6 current · 4 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 60% (6)
  • Director 20% (2)
  • Manager 20% (2)
Operations Leader Director NPS 8
Not specified Director NPS 8
Operations Leader Manager NPS 8

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Sentiment

-10 Net Promoter Score, from 10 scored reviews
  • Promoters 1
  • Passives 7
  • Detractors 2

Cumulative NPS by month

+0 over 5 months
  • Feb 7
  • Mar 7
  • May 6
  • Jun 7
  • Jul 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -10 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • 7/10 Average score from customers who will renew
  • 3.5/10 Average score from undecided customers

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