BUILDBUDDY

buildbuddy.io · San Francisco, United States of America

BuildBuddy provides an open-source and enterprise platform for accelerating and managing Bazel builds, offering remote build execution, caching, and observability tools for software engineering teams to speed up CI/CD pipelines and improve developer productivity.

  • CI/CD & DevOps
  • Cloud Infrastructure & Hosting
  • Observability & Monitoring
Revenue
$3.0M
Employees
25
Founded
2019
Headquarters
San Francisco, United States of America

What 10 Arbolus experts think of BUILDBUDDY

NPS distribution is strong, with the majority of responses in the 8–10 range, including several high spenders and long-term adopters. However, over 40% of users express uncertainty or negative intent toward renewal, concentrated among lower spenders and newer customers. The stickiness is high among established clients (>1 year), indicating successful long-term adoption, but some churn risk remains in early lifecycle and low/mid spend brackets. Key quantitative themes include high satisfaction among heavy users, but renewal uncertainty skews overall sentiment to cautious optimism.Overall Customer Sentiment: Neutral to Positive

Who reviewed BUILDBUDDY

Total customers 10 9 current · 1 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 60% (6)
  • Director 10% (1)
  • Manager 30% (3)
Revenue Leader C-Suite NPS 7 Not renewing
Revenue Leader C-Suite NPS 8
Engineering Engineer Manager NPS 9 Undecided

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Sentiment

40 Net Promoter Score, from 10 scored reviews
  • Promoters 4
  • Passives 6
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 29%
  • Will renew 2
  • Undecided 3
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • Manager 33% 3 answers
  • 8.5/10 Average score from customers who will renew
  • 8.7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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