Cambrex
Cambrex is a contract development and manufacturing organization (CDMO) that provides drug substance, drug product, and analytical services to pharmaceutical and biotech companies. It offers process development, scale-up, clinical and commercial manufacturing of small-molecule APIs and finished dosage forms, as well as related testing and support services. The company generates revenue through long-term manufacturing contracts and project-based development services for global life sciences customers.
- IT Consulting & Implementation
- Revenue
- $700.0M
- Employees
- 2,400
- Founded
- 1981
- Headquarters
- East Rutherford, United States of America
What 9 Arbolus experts think of Cambrex
NPS scores are consistently high, with 75% of responses at 9 or above and no detractors. Renewal intent is positive, particularly for those at the one-year-plus implementation stage, where 100% indicated willingness to renew. Stickiness is also observed through the high proportion of respondents in the 'More than 1 Year' or 'Yes' renewal segments. Key themes include satisfaction with delivery and value among high spenders and long-term customers.Overall Customer Sentiment: Positive
Who reviewed Cambrex
- C-Suite 67% (6)
- Director 33% (3)
Employer names and spend open once the report publishes.
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Sentiment
55 Net Promoter Score, from 9 scored reviews- Promoters 6
- Passives 2
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Feb 9
- Apr 9
- May 9
- Jun 9
- Jul 9
- Aug 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 55 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 50% 2 answers
- 9.7/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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