Canadean

canadean.com · Londonderry County Borough, United Kingdom

Canadean is a market research and data analytics firm focused on the global consumer goods, beverages, and foodservice industries, providing syndicated reports, databases, and custom research to corporates, financial institutions, and consultancies. It generates revenue through subscription-based data products and bespoke research and consulting engagements.

Revenue
$30.0M
Employees
200
Founded
1972
Headquarters
Londonderry County Borough, United Kingdom

What 7 Arbolus experts think of Canadean

NPS scores in the data are centered in the 6–8 range, suggesting moderately positive but not strongly enthusiastic sentiment. 43% of panelists express clear renewal intent, while 43% are 'Not Sure,' and 14% plan not to renew. All respondents except one are in the 'MoreThan1Year' implementation stage, supporting sustained adoption but with potential wavering loyalty. Key themes from the quantitative data include moderate satisfaction, cautious renewal plans, and a need for improved differentiation or value.Overall Customer Sentiment: Neutral

Who reviewed Canadean

Total customers 7 4 current · 3 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 29% (2)
Strategy Leader Director NPS 7 Will renew
Not specified C-Suite NPS 7 Undecided
Other Manager Director NPS 7 Undecided

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Sentiment

-28 Net Promoter Score, from 7 scored reviews
  • Promoters 0
  • Passives 5
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 29%
  • Will renew 2
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 20% 5 answers
  • Director 50% 2 answers
  • 7.5/10 Average score from customers who will renew
  • 6.8/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

For people who use Canadean

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