Catchpoint Systems

catchpoint.com · New York City, United States of America

Catchpoint Systems is a digital experience monitoring company that provides SaaS tools to measure, analyze, and optimize the performance and availability of websites, applications, APIs, and internet infrastructure. It serves enterprises, digital businesses, and service providers that need real-time visibility into end-user experience across networks and geographies, generating revenue through subscriptions to its monitoring and analytics platform and related services. Its solutions are used by IT, SRE, and DevOps teams to detect issues, reduce downtime, and improve service reliability.

  • Observability & Monitoring
  • IT Consulting & Implementation
Revenue
$60.0M
Employees
300
Founded
2008
Headquarters
New York City, United States of America

What 20 Arbolus experts think of Catchpoint Systems

20 customers have reviewed Catchpoint Systems so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Catchpoint Systems

Total customers 20 19 current · 1 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 65% (13)
  • Director 25% (5)
  • Manager 10% (2)
Strategy Leader Director NPS 9
Engineering Engineer Director NPS 8
Data Leader Director NPS 7 Will renew

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Sentiment

10 Net Promoter Score, from 20 scored reviews
  • Promoters 4
  • Passives 14
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 91%
  • Will renew 10
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 89% 9 answers
  • Director 100% 2 answers
  • 7.8/10 Average score from customers who will renew
  • 5/10 Average score from undecided customers

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