Centerfield

centerfield.co.za · Johannesburg, South Africa

Centerfield is a South African IT services and consulting firm that provides managed IT support, cloud services, cybersecurity, and infrastructure solutions to small and mid-sized businesses. The company designs, implements, and maintains clients’ technology environments, including networks, servers, and end-user devices, and offers ongoing monitoring and support on a contract basis. Its revenue comes from managed service agreements, project-based implementation work, and related technology services.

  • Managed IT & Cloud Services
  • Cybersecurity Services
  • IT Consulting & Implementation
Revenue
$4.5M
Employees
35
Founded
2015
Headquarters
Johannesburg, South Africa

What 5 Arbolus experts think of Centerfield

The NPS distribution is highly positive, with 80% of responses at or above 8. 80% of respondents express a clear intent to renew, while 20% remain uncertain. Most customers are either in active use for over a year or within their first year, showing an even spread between mature and newer implementations. The strongest positive themes are seen among the higher spend, longer-tenure customers, who rate NPS and renewal intent at the top of the scale.Overall Customer Sentiment: Positive

Who reviewed Centerfield

Total customers 5 5 current · 0 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Marketing Leader C-Suite NPS 8
Founder C-Suite NPS 8 Will renew
Data Leader Director NPS 8 Undecided

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 0

Cumulative NPS by month

-1 over 3 months
  • Jul 9
  • Aug 8
  • Apr 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median -8 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Director 0% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

Top alternatives

Most weighed by Centerfield customers

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