Centerfield
Centerfield is a South African IT services and consulting firm that provides managed IT support, cloud services, cybersecurity, and infrastructure solutions to small and mid-sized businesses. The company designs, implements, and maintains clients’ technology environments, including networks, servers, and end-user devices, and offers ongoing monitoring and support on a contract basis. Its revenue comes from managed service agreements, project-based implementation work, and related technology services.
- Managed IT & Cloud Services
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $4.5M
- Employees
- 35
- Founded
- 2015
- Headquarters
- Johannesburg, South Africa
What 5 Arbolus experts think of Centerfield
The NPS distribution is highly positive, with 80% of responses at or above 8. 80% of respondents express a clear intent to renew, while 20% remain uncertain. Most customers are either in active use for over a year or within their first year, showing an even spread between mature and newer implementations. The strongest positive themes are seen among the higher spend, longer-tenure customers, who rate NPS and renewal intent at the top of the scale.Overall Customer Sentiment: Positive
Who reviewed Centerfield
- C-Suite 80% (4)
- Director 20% (1)
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 4
- Detractors 0
Cumulative NPS by month
-1 over 3 months- Jul 9
- Aug 8
- Apr 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -8 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 100% 3 answers
- 0% 1 answer
- 8.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by Centerfield customersFor people who use Centerfield
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