Arbolus Intelligence

CheckMK

checkmk.com · Munich, Germany

Checkmk is an IT infrastructure monitoring software platform that helps enterprises and service providers monitor servers, networks, applications, containers, and cloud environments from a unified dashboard. The company offers both open-source and commercial editions, generating revenue through subscriptions, support, and enterprise features. Its tools are used by IT operations and DevOps teams to detect issues, analyze performance, and ensure availability of critical systems.

  • Observability & Monitoring
  • IT Consulting & Implementation
Listed in
Revenue
$15.0M
Employees
120
Founded
2008
Headquarters
Munich, Germany

What 42 Arbolus experts think of CheckMK

NPS scores are high, with most ratings between 8-10. Renewal intent is strongly positive, especially among high and mid spenders, though low spenders and recent adopters indicate some uncertainty. Most customers are in the late implementation stage, reflecting product stickiness and satisfaction. Major feedback themes highlight value delivered, price, scalability, and integration breadth as positives, with UI simplicity and modern cloud features as main weaknesses. Overall Customer Sentiment:Positive

Who reviewed CheckMK

Total customers 42 37 current · 5 former
Reviews growth +16 in six months
Seniority of respondents
  • C-Suite 74% (31)
  • Director 11% (5)
  • Manager 16% (7)
Executive C-Suite NPS 8 Will renew Submitted Jul 2025
Not specified Not specified NPS 7 Will renew Submitted Aug 2024
Strategy Partner C-Suite NPS 7 Undecided Submitted Aug 2024

Employer names and spend open in the full report, along with the other 39 customers.

Everything 42 customers told us about CheckMK.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

47 Net Promoter Score, from 40 scored reviews
  • Promoters 20
  • Passives 19
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 30 across 6 companies.

Praised

  • Scalability and Flexible Monitoring
  • Cost-Effectiveness and Value
  • Comprehensive Auto-Discovery
  • Modernize User Interface

Criticised

  • Complex Installation and Configuration
  • Legacy UI and Usability
  • Cloud-Native and AI Feature Gaps
  • SaaS Competitors Advancing

What customers say

Scalability and Flexible Monitoring
“CheckMK has seamlessly scaled with our rapidly growing infrastructure, easily accommodating increased hosts and services.”
Cost-Effectiveness and Value
“Given the low cost for the value gained, I feel CheckMK outperforms much more costly competitors and delivers robust reliability.”
Comprehensive Auto-Discovery
“I save significant configuration time thanks to CheckMK’s powerful auto-discovery, which finds hosts and services automatically.”

Renewal intent

Plan to renew 81%
  • Will renew 30
  • Undecided 6
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 81% 27 answers
  • Director 67% 3 answers
  • Manager 75% 4 answers
  • Not specified 100% 3 answers
  • 8.4/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

Top alternatives

Most weighed by CheckMK customers

Report

Customer Report - Sep 2026 Sep 2026 42 + 1

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