Cboe Global Markets
Cboe Global Markets is a global exchange operator that provides trading, clearing, and market data services across equities, options, futures, FX, and digital assets. It operates multiple securities and derivatives exchanges in North America, Europe, and Asia-Pacific, generating revenue from transaction fees, market data, access and connectivity, and listings services for institutional and professional market participants. The company also offers index licensing and volatility products such as the VIX index to asset managers and other financial institutions.
- Payment Processing
- Revenue
- $4.6B
- Employees
- 1,500
- Founded
- 1973
- Headquarters
- Chicago Loop, United States of America
What 10 Arbolus experts think of Cboe Global Markets
NPS distribution shows a concentration of promoters (scores 8–10: 70%), with passives (scores 7–6: 20%) and a single detractor (score 5: 10%). Renewal intent is positive where disclosed, and stickiness is supported by all customers having more than one year of usage. Strong satisfaction is further supported by the absence of low NPS or negative renewal intent.Overall Customer Sentiment: Positive
Who reviewed Cboe Global Markets
- C-Suite 80% (8)
- Director 10% (1)
- Manager 10% (1)
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Sentiment
30 Net Promoter Score, from 10 scored reviews- Promoters 5
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Feb 8
- Mar 8
- Apr 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 9/10 Average score from customers who will renew
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