Clatum

clatum.com · Bengaluru, India

Clatum is a technology consulting and implementation firm that helps enterprises design, build, and modernize digital products and platforms. The company provides services across software engineering, cloud and data architecture, and user experience, working as an external product and engineering partner for clients. It generates revenue through project-based engagements and ongoing managed development services.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$9.0M
Employees
80
Founded
2019
Headquarters
Bengaluru, India

What 7 Arbolus experts think of Clatum

NPS scores for Clatum range from 4 to 9, with one Promoter, two Passives, and two Detractors, reflecting a mixed but generally positive sentiment. 43% reported high or satisfied NPS; still, 29% are unsure about renewal, and 14% would not renew, signaling lingering questions about long-term value. Experts emphasize integration, change management, and performance as positives, but value realization for some user segments remains a sticking point. Overall Customer Sentiment: Neutral to Positive

Who reviewed Clatum

Total customers 7 6 current · 1 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 14% (1)
  • Manager 14% (1)
People Leader C-Suite NPS 8 Will renew
Strategy Leader Manager NPS 5 Undecided
Operations Leader C-Suite NPS 8 Undecided

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about Clatum.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

-14 Net Promoter Score, from 7 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 2

Praised

  • Deep SAP Integration and Change Management
  • Growing Demand
  • Good Performance Drives Recommendations
  • Additional Compliance Features

Criticised

  • Renewal Uncertainty
  • Uncertainty Among Users
  • Switch Driven by Performance
  • Prolonged Pilot Increases Exit Risk

What customers say

Deep SAP Integration and Change Management
“I have seen that Clatum has experience with large transformation and change management, not just technical but also cultural and process-related aspects.”
Growing Demand
“Demand for Clatum is growing within our organization.”
Good Performance Drives Recommendations
“I would recommend Clatum because it delivers good performance.”

Renewal intent

Plan to renew 43%
  • Will renew 3
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 40% 5 answers
  • Director 100% 1 answer
  • Manager 0% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 5.7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Report

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