Colgate-Palmolive
Colgate-Palmolive is a global consumer products company that manufactures and markets oral care, personal care, home care, and pet nutrition products under brands such as Colgate, Palmolive, Softsoap, and Hill’s. It sells primarily through mass retailers, supermarkets, pharmacies, e-commerce channels, and veterinary clinics worldwide. The company generates revenue from the sale of branded packaged goods to consumers and professional customers in over 200 countries and territories.
- Revenue
- $19.2B
- Employees
- 34,000
- Founded
- 1806
- Headquarters
- New York City, United States of America
What 6 Arbolus experts think of Colgate-Palmolive
NPS scores are predominantly high, with three scores of 10, one score of 9, one score of 8, and one score of 7. The majority of respondents express high satisfaction and retention, supported by more than one year of implementation in all cases. Renewal intent is mostly positive, with only one Influencer expressing uncertainty. Key themes are sustained value, satisfaction across roles, and robust adoption among high spenders.Overall Customer Sentiment: Positive
Who reviewed Colgate-Palmolive
- C-Suite 33% (2)
- Director 67% (4)
Employer names and spend open once the report publishes.
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Sentiment
66 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 2
- Detractors 0
Cumulative NPS by month
+2 over 4 months- Jan 7
- Feb 8
- May 9
- Jun 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 66 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 10/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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