Coloplast
Coloplast is a global medical device company that develops and manufactures products and services for people with intimate healthcare needs, including ostomy care, continence care, wound and skin care, and interventional urology. It sells primarily to hospitals, clinics, and home care providers, as well as through distributors and direct-to-patient channels in more than 140 countries. The company generates revenue from the sale of its medical devices, related accessories, and support services.
- Revenue
- $3.5B
- Employees
- 16,000
- Founded
- 1957
- Headquarters
- Humlebæk, Denmark
What 8 Arbolus experts think of Coloplast
NPS scores are heavily skewed positive: 2 scores of 10, 2 scores of 9, and 2 scores of 8, with one neutral and one detractor. Renewal intent is 100% YES among all high spend and influencer profiles. All experts reporting implementation stage have used Coloplast solutions for more than 1 year. Key themes include high satisfaction among influential buyers, especially where spend is significant, and overall user loyalty. Overall Customer Sentiment: Positive
Who reviewed Coloplast
- C-Suite 86% (7)
- Manager 14% (1)
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Sentiment
25 Net Promoter Score, from 8 scored reviews- Promoters 4
- Passives 2
- Detractors 2
Cumulative NPS by month
+2 over 4 months- Apr 6
- Jul 7
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 100% 1 answer
- 9.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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