Crane Company
Crane Company is a diversified industrial manufacturer that designs and produces engineered industrial products such as process valves, pumps, fluid handling equipment, aerospace components, and payment and merchandising technologies for end markets including chemical, power, aerospace, defense, and commercial applications. It generates revenue through the sale of these products and related services to industrial, commercial, and governmental customers worldwide.
- Revenue
- $2.1B
- Employees
- 12,000
- Founded
- 1855
- Headquarters
- Stamford, United States of America
What 7 Arbolus experts think of Crane Company
NPS scores range from 5 to 10, with the majority above 7, and a concentration of high satisfaction among long-term users. Renewal intent is highest in the high-spend segment, with all such respondents indicating a strong likelihood to renew. Stickiness is reinforced by >1 year implementation in over 50% of responses. Key themes are reliability, operational continuity, and positive onboarding experience.Overall Customer Sentiment: Positive
Who reviewed Crane Company
- C-Suite 71% (5)
- Director 29% (2)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 2
- Detractors 2
Cumulative NPS by month
-2 over 4 months- Jan 10
- Jun 8
- Jul 7
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 5/10 Average score from customers who will renew
For people who use Crane Company
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