D365
D365 is a technology services firm that provides consulting, implementation, and managed services around Microsoft Dynamics 365 and related Microsoft cloud platforms for mid-market and enterprise customers. The company helps clients design, deploy, and optimize ERP and CRM solutions, often including integrations, customizations, and ongoing support. It generates revenue through professional services projects and recurring managed service contracts.
- IT Consulting & Implementation
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 2016
- Headquarters
- Kowloon, Hong Kong
What 8 Arbolus experts think of D365
NPS scores range from 5 to 9 with most values at 6-8, suggesting moderate satisfaction overall. Renewal intent is split: 50% express uncertainty, while the other half indicate intent to renew. Stickiness is low to moderate as most respondents have been customers for less than one year or are at the pilot stage. The primary theme is cautious evaluation due to early-stage adoption patterns combined with significant spend. Overall Customer Sentiment: Neutral
Who reviewed D365
- C-Suite 62% (5)
- Director 25% (2)
- Manager 12% (1)
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Sentiment
-37 Net Promoter Score, from 8 scored reviews- Promoters 1
- Passives 3
- Detractors 4
Cumulative NPS by month
+1 over 6 months- Aug 6
- Sep 7
- Nov 8
- Apr 7
- Aug 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -18 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 33% 3 answers
- 100% 2 answers
- 0% 1 answer
- 7.7/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
Top alternatives
Most weighed by D365 customersFor people who use D365
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