Danaher

danaher.com · Washington, United States of America

Danaher Corporation is a global science and technology company that designs, manufactures, and sells professional, medical, industrial, and commercial products and services, with a focus on life sciences, diagnostics, and biotechnology tools. It serves pharmaceutical and biotech companies, healthcare providers, laboratories, and industrial customers, generating revenue primarily through equipment sales, consumables, and recurring service contracts. Danaher operates as a holding company for multiple operating subsidiaries and brands worldwide.

Revenue
$24.0B
Employees
63,000
Founded
1984
Headquarters
Washington, United States of America

What 20 Arbolus experts think of Danaher

NPS scores are skewed positively, with 70% scoring 8 or above out of 10. Renewal intent is mostly affirmative among those reporting, and adoption over more than 1 year is the most common implementation stage. High satisfaction is most prevalent in biopharma and healthcare roles, associated with higher spend. Negative sentiment is only evident in a minority (NPS ≤6).Overall Customer Sentiment: Positive

Who reviewed Danaher

Total customers 20 20 current · 0 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 65% (13)
  • Director 20% (4)
  • Manager 15% (3)
Operations Partner C-Suite NPS 8 Will renew
Strategy Partner Manager NPS 8 Will renew
Design Leader C-Suite NPS 10

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Sentiment

35 Net Promoter Score, from 20 scored reviews
  • Promoters 10
  • Passives 7
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • Jan 8
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 35 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 6
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 100% 3 answers
  • Manager 100% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 5/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

For people who use Danaher

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