Danone

danone.com · Paris, France

Danone is a global food and beverage company that produces dairy and plant-based products, waters, early life and medical nutrition, and other packaged foods sold through retail, foodservice, and healthcare channels. It operates a portfolio of international and local brands and distributes its products in more than 120 countries via supermarkets, convenience stores, e-commerce, and institutional partners. The company generates revenue primarily from the manufacture, marketing, and sale of branded consumer packaged goods.

Revenue
$29.0B
Employees
90,000
Founded
1919
Headquarters
Paris, France

What 9 Arbolus experts think of Danone

87.5% of responses are NPS 8 or above, with 37.5% giving a perfect NPS of 10. All reported renewal intent cases indicate 'Yes,' covering all high spenders. 75% are in the 'MoreThan1Year' implementation stage, signaling entrenched adoption and platform stickiness. Key themes are long-term satisfaction, strong positive sentiment from major spenders, and high renewal certainty among Influencers.Positive

Who reviewed Danone

Total customers 9 9 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 50% (5)
  • Director 12% (1)
  • Manager 38% (3)
Operations Leader C-Suite NPS 7 Will renew
Operations Leader Not specified NPS 10 Will renew
People Manager Manager NPS 10

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Sentiment

55 Net Promoter Score, from 9 scored reviews
  • Promoters 5
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+1 over 6 months
  • Mar 8
  • Dec 9
  • Apr 9
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 55 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers

For people who use Danone

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