de Jong & Laan
De Jong & Laan is a leading Dutch accounting, tax, and advisory firm with a strong market presence across the Netherlands, operating through roughly 25 offices and employing over 1,300 professionals. Serving a substantial client base of small to medium-sized enterprises (SMEs/MKB+), family-owned businesses, and international corporations, the firm delivers regulated statutory audits, tax compliance, corporate finance, and legal consulting services.
- Auditors, International taxation, Business advisory, Personal Financial planning, Corporate restructuring, Cloud accounting, Payroll, Bookkeeping, Accountants, and Tax Advisors
- Revenue
- $120.0M
- Employees
- 1,001
- Founded
- 1955
- Headquarters
- Amsterdam, Netherlands
What 10 Arbolus experts think of de Jong & Laan
Across the sample, NPS scores are moderate to high (7-9), indicating general satisfaction, especially with local expertise and accessibility. However, renewal intent is inconsistent, with several high-spend clients unsure about renewal due to evolving needs or delivery performance. High stickiness is observed among users reliant on regulatory and advisory services, yet some clients have recently switched or reduced spend due to organizational restructuring, need for a better fit, or service responsiveness concerns. Key feedback themes highlight valuable sector-specific advice, cost competitiveness, and gaps in proactivity or delivery to deadlines.Overall Customer Sentiment: Neutral
Who reviewed de Jong & Laan
- C-Suite 89% (9)
- Manager 11% (1)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about de Jong & Laan.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 2
- Passives 8
- Detractors 0
Praised
- Proactive Advice and Innovation
- Expanding Sector-Specific Value
- Adoption of AI for Routine and Analytical Work
- Deep Dutch Market and Regulatory Expertise
Criticised
- Risk of Falling Behind on AI and Digital Integration
- Switch Driven by Lack of Practical Fit and Cost
- Churn Due to Evolving Business Needs
- Limited Use for Complex International Projects
What customers say
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 4 answers
- 0% 1 answer
- 0% 1 answer
- 7.8/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by de Jong & Laan customers
Report
For people who use de Jong & Laan
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