Cytec
Cytec is a specialty chemicals and advanced materials business that became part of Solvay, providing composite materials, process materials, and specialty chemicals primarily for aerospace, automotive, industrial, and mining applications. It generates revenue by manufacturing and supplying these materials and chemical solutions to OEMs and industrial customers worldwide as part of Solvay’s Materials and Chemicals segments.
- PLM & Engineering Software
- Revenue
- $3.5B
- Employees
- 12,000
- Founded
- 1915
- Headquarters
- Brussels, Belgium
What 6 Arbolus experts think of Cytec
NPS scores are consistently high, with 67% of respondents providing scores of 8 or 9, and only a minority in the 7 range. Renewal intent is positive across leadership roles, inferred from extended implementation stages and continued engagement. Stickiness is high, with the vast majority (over 80%) of respondents indicating use beyond one year, and minimal pilot phase users. The prevailing sentiment in the customer pool is one of strong satisfaction, with mature users in high-impact industries maintaining strong engagement and advocacy.Overall Customer Sentiment: Positive
Who reviewed Cytec
- C-Suite 33% (2)
- Director 67% (4)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Jan 8
- May 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 9/10 Average score from undecided customers
For people who use Cytec
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