Cummins Filtration Inc.
Cummins Filtration Inc., a business unit of Cummins Inc., designs and manufactures filtration, exhaust, and fluid management products for diesel and gas-powered equipment used in on-highway, off-highway, industrial, and power generation applications. The company sells filters, coolants, and related components under brands such as Fleetguard to OEMs, distributors, and end users worldwide. Revenue is generated through the sale of these filtration and emissions-related products and aftermarket replacement parts.
- Revenue
- $1.2B
- Employees
- 6,000
- Founded
- 1958
- Headquarters
- Nashville, United States of America
What 9 Arbolus experts think of Cummins Filtration Inc.
NPS scores are weighted towards the positive, with 56% of responses being 9 or 10, 33% at 7, and 11% at 5. Most experts (89%) are in the more than 1 year implementation stage, with pilot-phase users correlating with some uncertainty about renewal. Renewal intent is strong among high NPS/high spend customers, while some Influencers show not sure intent at the pilot stage. Key themes include high satisfaction among established customers and moderate uncertainty among newer or pilot users.Overall Customer Sentiment: Positive
Who reviewed Cummins Filtration Inc.
- C-Suite 33% (3)
- Director 33% (3)
- Manager 33% (3)
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Sentiment
55 Net Promoter Score, from 9 scored reviews- Promoters 6
- Passives 2
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 2 answers
- 0% 1 answer
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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