Croda International Plc
Croda International Plc is a specialty chemicals company that develops and manufactures high-performance ingredients and technologies for markets including personal care, life sciences, crop protection, and industrial applications. It supplies chemical ingredients such as emollients, surfactants, and adjuvants to consumer goods manufacturers, pharmaceutical and agrochemical companies, and industrial customers worldwide, generating revenue through product sales and long-term supply relationships. The company focuses on sustainable and bio-based chemistries and operates through a global network of manufacturing and R&D facilities.
- Manufacturing Execution & Quality
- Revenue
- $2.5B
- Employees
- 6,400
- Founded
- 1925
- Headquarters
- Goole, United Kingdom
What 20 Arbolus experts think of Croda International Plc
NPS scores are highly polarized, with 38% of responses at 9–10 (Promoters), 31% at 7–8 (Passives), and 19% at 4 or below (Detractors). The majority are in the MoreThan1Year implementation stage, correlating with high stickiness and positive recommendations. Some uncertainty appears among high spenders with 'NotSure' on renewal, though most show favorable sentiment.Overall Customer Sentiment: Positive
Who reviewed Croda International Plc
- C-Suite 75% (15)
- Director 20% (4)
- Manager 5% (1)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 20 scored reviews- Promoters 10
- Passives 8
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Jan 8
- Apr 8
- May 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 9.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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