Computershare
Computershare is a global financial services and technology company that provides share registry, transfer agency, employee equity plan administration, mortgage servicing, corporate trust, and related governance and communication services to public companies, financial institutions, and investors. It generates revenue through transaction fees, recurring administration and servicing fees, and ancillary technology-enabled services across its registry, employee share plans, mortgage services, and corporate trust businesses.
- Payment Processing
- IT Consulting & Implementation
- Revenue
- $2.6B
- Employees
- 14,000
- Founded
- 1978
- Headquarters
- Abbotsford, Australia
What 5 Arbolus experts think of Computershare
The NPS distribution for Computershare is heavily positive, with 80% of respondents giving a score of 9 and 20% awarding an 8. Renewal intent is uniformly high, with 100% of respondents (where data is available) indicating intent to renew. All experts are in the MoreThan1Year stage of implementation, indicating established long-term relationships. Key themes include high satisfaction, stability, and low risk of churn. Overall Customer Sentiment: Positive
Who reviewed Computershare
- C-Suite 80% (4)
- Manager 20% (1)
Employer names and spend open once the report publishes.
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Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Aug 9
- Jan 9
- Jul 9
- Sep 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 30 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 100% 3 answers
- 0% 1 answer
- 8.7/10 Average score from customers who will renew
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Computershare customersMore in Consulting & Professional Services and Financial Services & Payments
Other companies in both categories with a customer report.
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