Conifer Health Solutions, LLC

coniferhealth.com · Frisco City, United States of America

Conifer Health Solutions provides revenue cycle management, value-based care, and health information management services to hospitals, health systems, and physician groups, helping them improve billing, collections, and financial performance. The company offers outsourced and technology-enabled services including patient access, coding, accounts receivable management, and population health analytics. It generates revenue through long-term service contracts and performance-based arrangements with healthcare providers and health plans.

  • Revenue Cycle Management
  • Revenue Cycle Management
  • Revenue Cycle Management
Revenue
$1.5B
Employees
14,000
Founded
2008
Headquarters
Frisco City, United States of America

What 10 Arbolus experts think of Conifer Health Solutions, LLC

NPS scores trend moderately positive, with most respondents providing NPS between 6 and 9. Positive sentiment is associated with high annual spend customers, but renewal intent is mixed—1 yes, 1 no, and 2 not sure—especially among large enterprise segments. Implementation stage distribution is broad, spanning early adoption (less than 1 year) to established use (more than 1 year), with a notable portion of the pool unable to specify their stage. Key themes include moderate satisfaction but elevated uncertainty around renewals and long-term adoption.Overall Customer Sentiment: Neutral

Who reviewed Conifer Health Solutions, LLC

Total customers 10 9 current · 1 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 80% (8)
  • Director 10% (1)
  • Manager 10% (1)
Generalist Leader C-Suite NPS 6 Will renew
Revenue Leader Director NPS 8 Undecided
Revenue Leader C-Suite NPS 8

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Sentiment

-20 Net Promoter Score, from 10 scored reviews
  • Promoters 1
  • Passives 6
  • Detractors 3

Cumulative NPS by month

+1 over 4 months
  • Jun 7
  • Jul 8
  • Aug 7
  • Sep 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 18 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 2
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 0% 1 answer
  • 7/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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