Arbolus Intelligence

Consensus

consensus-app.com · Salt Lake City, United States of America

Consensus is a software company that provides a digital product discovery and demo experience platform that helps B2B sales and marketing teams deliver personalized, interactive demos to prospects on demand. Its solution automates parts of the presales and demo process, captures buyer intent and stakeholder insights, and integrates with CRM and sales tools to accelerate deal cycles and improve conversion. The company generates revenue through subscriptions to its SaaS platform and related services for mid-market and enterprise customers.

  • Sales Enablement & Training
  • Sales Intelligence & Prospecting
  • Marketing Automation
Listed in
Revenue
$12.0M
Employees
80
Founded
2013
Headquarters
Salt Lake City, United States of America

What 12 Arbolus experts think of Consensus

NPS scores cluster at 6-10, indicating strong sentiment among Influencers and Users, with Promoters (NPS 9-10) accounting for approximately 36% of responses, notably in academic and healthcare environments. Renewal intent is positive among high spenders and seasoned users, most of whom have adopted the platform for over a year, while new pilot users remain neutral or undecided. Key feedback themes focus on AI-driven efficiency, robust literature coverage, and challenges in workflow integration.Overall Customer Sentiment: Positive

Who reviewed Consensus

Total customers 12 11 current · 1 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 64% (8)
  • Director 18% (2)
  • Manager 18% (2)
Revenue Partner C-Suite NPS 10 Will renew Submitted Oct 2025
Legal Leader C-Suite NPS 8 Undecided Submitted Jul 2026
Revenue Leader Director NPS 7 Submitted Jun 2026

Employer names and spend open in the full report, along with the other 9 customers.

Everything 12 customers told us about Consensus.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

8 Net Promoter Score, from 12 scored reviews
  • Promoters 4
  • Passives 5
  • Detractors 3

Cumulative NPS by month

-1 over 6 months
  • Nov 9
  • May 8
  • Jun 8
  • Jul 8
  • Sep 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 32 across 2 companies.

Praised

  • De Facto Research Tool
  • Academic Focus
  • AI-driven Literature Search
  • Expansion to Full Workflow

Criticised

  • Limited Scope Beyond Academia
  • Potential for Substitution
  • Workflow Integration Challenges
  • Switching Driven by Advanced Alternatives

What customers say

De Facto Research Tool
“Consensus is now the standard tool for literature review and scientific publication research within our organization, streamlining these processes with its AI capabilities.”
Academic Focus
“If you’re a lecturer, student, or research assistant, Consensus offers exactly the body of work and citations you need in a way that’s not matched by standard search engines.”
AI-driven Literature Search
“I rely on Consensus to quickly provide the most relevant and up-to-date academic publications for my research, which saves significant time.”

Renewal intent

Plan to renew 71%
  • Will renew 5
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 6 answers
  • Director 100% 1 answer
  • 9.4/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

Top alternatives

Most weighed by Consensus customers

Report

Customer Report - Oct 2026 Oct 2026 12 + 1

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