CrewAI

crewai.com · San Francisco, United States of America

CrewAI develops AI-native tools and infrastructure that allow developers and enterprises to orchestrate collaborative “AI agent crews” to automate complex workflows, integrating with existing applications and data sources. Its platform focuses on multi-agent coordination, tooling, and runtime management so customers can design, test, and deploy specialized agents that work together on tasks such as research, content generation, and operations automation. CrewAI generates revenue through usage-based and subscription access to its platform and related developer services.

  • Generative AI Platforms
  • Workflow Automation
  • API Management & Integration
Revenue
$1.5M
Employees
20
Founded
2023
Headquarters
San Francisco, United States of America

What 18 Arbolus experts think of CrewAI

NPS scores are generally high, with 60% of responses at 8+ and a weighted average above 8. Renewal intent is strong among high spenders and longer-tenure customers. Stickiness is high, with 35% in the more-than-one-year implementation stage and multiple piloting new solutions. Key themes are efficiency, integration quality, and scalability.Overall Customer Sentiment: Positive

Who reviewed CrewAI

Total customers 18 16 current · 2 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 65% (12)
  • Director 18% (3)
  • Manager 18% (3)
Engineering Leader C-Suite NPS 7
Engineering Manager C-Suite NPS 6 Not renewing
Founder C-Suite NPS 8

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Sentiment

11 Net Promoter Score, from 18 scored reviews
  • Promoters 5
  • Passives 10
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 52 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 4
  • Undecided 4
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 6 answers
  • Director 33% 3 answers
  • Manager 0% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

Top alternatives

Most weighed by CrewAI customers

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