Dataiku

dataiku.com · New York City, United States of America

Dataiku is an enterprise AI and machine learning platform that enables data scientists, analysts, and business teams to collaboratively build, deploy, and manage predictive and generative AI applications. Its software provides tools for data preparation, feature engineering, model training, MLOps, and governance, sold primarily via subscriptions to large and mid-sized organizations across industries.

  • MLOps & ML Platforms
  • Data Integration & ETL
  • Business Intelligence & Dashboards
Revenue
$220.0M
Employees
1,300
Founded
2013
Headquarters
New York City, United States of America

What 55 Arbolus experts think of Dataiku

NPS scores are overwhelmingly positive, with 70% scoring 8+ and a notable concentration at the 9–10 mark. Renewal intent is high among power users and large adopters but mixed among those experiencing platform overlap or complexity, with a minority (~15%) expressing intent not to renew. Stickiness is strong, as over 90% of customers are in post-implementation (>1 year) and cite Dataiku as core to analytics processes. Key feedback themes: governance, visual workflows, and cross-team collaboration are cited as strengths, whereas cost, platform complexity, and duplication with cloud-native stacks remain challenges.Overall Customer Sentiment: Positive

Who reviewed Dataiku

Total customers 55 52 current · 3 former
Reviews growth +40 in six months
Seniority of respondents
  • C-Suite 67% (37)
  • Director 23% (13)
  • Manager 10% (6)
Engineering Executive C-Suite NPS 9 Will renew
Data Analyst Not specified NPS 10 Will renew
Not specified Manager NPS 10 Will renew

Employer names and spend open in the full report, along with the other 52 customers.

Everything 55 customers told us about Dataiku.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

42 Net Promoter Score, from 54 scored reviews
  • Promoters 30
  • Passives 17
  • Detractors 7

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 34 across 6 companies.

Praised

  • Governance and Collaborative Analytics
  • Enterprise Flexibility and Workflow Enablement
  • Guidance and Team Support
  • Expanding AI Capabilities

Criticised

  • Migration and Focus Issues
  • High Cost and Feature Overlap
  • Complexity at Scale
  • Switching Driven by Overlap and Cost

What customers say

Governance and Collaborative Analytics
“I would recommend Dataiku for governed collaboration, combining visual workflows and coding flexibility that enable both technical and business users to co-create analytics and AI projects.”
Enterprise Flexibility and Workflow Enablement
“Dataiku acts as the ultimate middle ground between low-code visual workflows and engineer coding environments, making transition from individual projects to governed, repeatable assets seamless for cross-functional teams.”
Guidance and Team Support
“The whole wraparound support and team spirit from Dataiku provides confidence and comfort during complex transformation projects, especially when migrating to new analytics paradigms.”

Renewal intent

Plan to renew 64%
  • Will renew 25
  • Undecided 7
  • Not renewing 7

Plan to renew, by seniority

  • C-Suite 56% 25 answers
  • Director 67% 9 answers
  • Manager 100% 3 answers
  • Not specified 100% 2 answers
  • 9/10 Average score from customers who will renew
  • 6.9/10 Average score from undecided customers
  • 7.4/10 Average score from customers not renewing

Top alternatives

Most weighed by Dataiku customers

Report

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