Deepgram

deepgram.com · San Francisco, United States of America

Deepgram is an AI company that provides speech recognition and audio intelligence APIs that developers and enterprises use to transcribe, understand, and analyze voice data at scale. Its platform offers real-time and batch speech-to-text, language understanding, and related models that integrate into contact centers, productivity tools, and other applications via cloud and on-prem deployment. The company generates revenue through usage-based and subscription pricing for its API and enterprise solutions.

  • Document & Vision AI
  • Speech & Conversational AI Infrastructure
  • MLOps & ML Platforms
Revenue
$35.0M
Employees
200
Founded
2015
Headquarters
San Francisco, United States of America

What 22 Arbolus experts think of Deepgram

22 customers have reviewed Deepgram so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Deepgram

Total customers 22 18 current · 4 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 77% (17)
  • Director 14% (3)
  • Manager 9% (2)
Not specified C-Suite NPS 5 Undecided
Executive C-Suite NPS 7 Not renewing
Operations Partner C-Suite NPS 8 Will renew

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Sentiment

-4 Net Promoter Score, from 21 scored reviews
  • Promoters 4
  • Passives 12
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • Jan 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 46 across 6 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 56%
  • Will renew 10
  • Undecided 5
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 64% 14 answers
  • Director 33% 3 answers
  • Manager 0% 1 answer
  • 8.6/10 Average score from customers who will renew
  • 6.4/10 Average score from undecided customers
  • 6.7/10 Average score from customers not renewing

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