DeepScribe
DeepScribe develops an AI-powered medical scribe platform that listens to clinician–patient conversations and automatically generates structured clinical documentation for electronic health records. The company serves healthcare providers and health systems, helping reduce administrative burden and improve documentation accuracy through a subscription-based software service.
- Document & Vision AI
- Electronic Health Records
- Revenue
- $9.0M
- Employees
- 120
- Founded
- 2017
- Headquarters
- San Francisco, United States of America
What 11 Arbolus experts think of DeepScribe
The overall NPS scores trend positively, with 67% of responses in the 8–10 range and no scores below 7. Renewal intent is strongly positive among mid-to-high spenders and customers with >1 year of use, while pilot and early-stage users are more tentative. Implementation stage analysis shows a mix of newly onboarded pilots and established users, with 44% reporting more than one year of adoption. Key sentiment themes include satisfaction with workflow integration, measurable efficiency improvements, and high renewal courage in established accounts. Overall Customer Sentiment: Positive
Who reviewed DeepScribe
- C-Suite 73% (8)
- Director 9% (1)
- Manager 18% (2)
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Sentiment
45 Net Promoter Score, from 11 scored reviews- Promoters 5
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Jan 8
- Apr 8
- Aug 8
- May 8
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 45 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 67% 6 answers
- 100% 1 answer
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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