Digital.ai
Digital.ai is an enterprise software company that provides a unified platform for planning, developing, testing, securing, and delivering applications, with a focus on DevOps, agile planning, and application security for large organizations. Its products include agile planning and portfolio management, CI/CD and release orchestration, application security testing, and AI-driven analytics that help enterprises improve software delivery performance and risk management. The company sells subscriptions and related services to global enterprises across regulated and technology-intensive industries.
- CI/CD & DevOps
- Application & Code Security
- Business Intelligence & Dashboards
- Revenue
- $260.0M
- Employees
- 900
- Founded
- 2020
- Headquarters
- Atlanta, United States of America
What 23 Arbolus experts think of Digital.ai
The NPS distribution is primarily positive, with scores clustering between 7 and 10. Renewal intent is high among Influencers and those in later implementation stages, while Users in pilot or early phases display more uncertainty. Most experts highlight strong enterprise capabilities, breadth of integrations, and value for large-scale DevOps adoption. However, common themes include complexity in setup, high cost, and a significant learning curve for new users. Customers from large enterprises are more satisfied, whereas smaller organizations and pilot users note concerns around ease of use and cost. Overall Customer Sentiment: Positive
Who reviewed Digital.ai
- C-Suite 48% (11)
- Director 17% (4)
- Manager 35% (8)
Employer names and spend open in the full report, along with the other 20 customers.
Everything 23 customers told us about Digital.ai.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 23 scored reviews- Promoters 9
- Passives 12
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 14 reviews, accumulated up to each month. Category median 40 across 14 companies.
Praised
- Expansion with Advanced AI Insights
- Simpler Onboarding and Plug-and-play Capabilities
- Increased Integration with Modern DevOps
- Critical to Agile and DevOps Processes
Criticised
- Preference for Unified Platforms
- Platform Consolidation and Competition
- Price Escalations and Customer Churn
- Feature and Integration Gaps
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 88% 8 answers
- 100% 2 answers
- 50% 6 answers
- 8.7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Digital.ai customers
Report
More in Data & Analytics and Development Tools
Other companies in both categories with a customer report.
For people who use Digital.ai
Do you use Digital.ai at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 23 customers of Digital.ai have already contributed
Takes a few minutes. Your identity stays anonymous.