Dropzone

dropzone.ai · San Francisco, United States of America

Dropzone is an AI-powered security platform that analyzes SaaS and cloud environments to detect, prioritize, and remediate data exposure and access risks. The company serves security and IT teams at mid-market and enterprise organizations, offering a SaaS product that integrates with existing tools to provide continuous monitoring and automated workflows. It generates revenue through subscription-based licensing of its security platform and related services.

  • Network & Cloud Security
  • Data Privacy & Protection
Revenue
$2.0M
Employees
20
Founded
2023
Headquarters
San Francisco, United States of America

What 11 Arbolus experts think of Dropzone

NPS scores across the expert pool range from 5 to 9, with most clustered around 7-9, indicating generally positive but not exceptional satisfaction. Renewal intent is split with 40% expressing a clear intention to renew, 50% uncertain, and 10% undisclosed, highlighting an area for improvement. Implementation stages show 35% in pilot or onboarding, 45% within the first year post-implementation, and a small contingent offboarding.Key themes include positive sentiment in early implementation and high spend categories, but also an elevated level of uncertainty about long-term renewal, even among high spenders.Overall Customer Sentiment: Neutral

Who reviewed Dropzone

Total customers 11 9 current · 2 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 55% (6)
  • Director 27% (3)
  • Manager 18% (2)
Legal Executive Director NPS 5 Undecided
Engineering Manager Director NPS 9 Will renew
Security Executive C-Suite NPS 8 Will renew

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Sentiment

36 Net Promoter Score, from 11 scored reviews
  • Promoters 5
  • Passives 5
  • Detractors 1

Cumulative NPS by month

+0 over 4 months
  • Aug 8
  • Sep 8
  • Apr 8
  • Jun 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 18 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 44%
  • Will renew 4
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 6 answers
  • Director 50% 2 answers
  • Manager 0% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7.2/10 Average score from undecided customers

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