Domino Data Lab

dominodatalab.com · San Francisco, United States of America

Domino Data Lab provides an enterprise MLOps and data science platform that helps large organizations develop, deploy, and manage machine learning models at scale. Its software centralizes data science tools, infrastructure, and governance so data science, IT, and business teams can collaborate and operationalize AI workloads. The company generates revenue through subscriptions and enterprise licenses for its platform and related professional services.

  • MLOps & ML Platforms
  • Cloud Infrastructure & Hosting
  • Data Integration & ETL
Revenue
$90.0M
Employees
450
Founded
2013
Headquarters
San Francisco, United States of America

What 11 Arbolus experts think of Domino Data Lab

NPS is strongly positive with scores concentrated at 8–10 (70%) and only one detractor (NPS 6). High renewal intent aligns with high spenders and Influencers, while one low spender indicates churn. Implementation stages are mostly under 1 year (60%) with quickly ramping adoption. Key patterns: operational leaders in high regulation sectors report highest NPS and intent. Overall Customer Sentiment: Positive

Who reviewed Domino Data Lab

Total customers 11 11 current · 0 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 45% (5)
  • Director 45% (5)
  • Manager 9% (1)
Data Leader Director NPS 10
Data Leader Director NPS 8 Will renew
Engineering Leader Director NPS 8

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Sentiment

18 Net Promoter Score, from 11 scored reviews
  • Promoters 4
  • Passives 5
  • Detractors 2

Cumulative NPS by month

+0 over 4 months
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 34 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 50% 2 answers
  • 8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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