Arbolus Intelligence

Devin

devin.ai · San Francisco, United States of America

Devin is an AI software company that develops an autonomous AI software engineer capable of planning, writing, debugging, and shipping code with minimal human intervention. The platform is used by technology companies and development teams to accelerate software delivery and automate routine engineering tasks. Devin generates revenue by providing access to its AI engineering capabilities as a commercial software product and service.

  • Generative AI Platforms
  • Application & Code Security
Listed in
Revenue
$3.0M
Employees
45
Founded
2023
Headquarters
San Francisco, United States of America

What 17 Arbolus experts think of Devin

NPS distribution is strongly positive, with a cluster at 8–10 and most scores above 8. Renewal intent is very high across heavy spenders and leadership, aligning with positive qualitative feedback around feature completeness, productivity, and integration. Stickiness is confirmed by the majority of customers being live for less than one year, but showing high satisfaction and intent to scale. Expert feedback highlights Devin’s superior product completeness, support for multi-agent workflows, and tangible time savings, though high costs and opaqueness in pricing do appear in several responses.Overall Customer Sentiment: Positive

Who reviewed Devin

Total customers 17 15 current · 2 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 40% (7)
  • Director 40% (7)
  • Manager 20% (3)
Engineering Engineer Not specified NPS 8 Will renew Submitted Aug 2026
Not specified C-Suite NPS 5 Undecided Submitted Oct 2025
Engineering Executive C-Suite NPS 9 Will renew Submitted Sep 2025

Employer names and spend open in the full report, along with the other 14 customers.

Everything 17 customers told us about Devin.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

43 Net Promoter Score, from 16 scored reviews
  • Promoters 8
  • Passives 7
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Apr 8
  • May 8
  • Jul 8
  • Aug 8
  • Oct 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 48 across 4 companies.

Praised

  • Unit Economic Optimization
  • Scaling Agentic Workflows
  • Remote Software Dark Factories
  • High Engineering Throughput

Criticised

  • Variable Correctness and Review Overhead
  • Limited Model Selection Control
  • Opaqeness and Premium Cost
  • Opaque Pricing Impact

What customers say

High Engineering Throughput
“We rely on Devin to investigate repositories, make changes, and parallelize engineering tasks, which increases throughput and enables faster feedback cycles.”
Superior User Experience
“Devin runs fully in the cloud and makes it super easy to collaborate and review sessions, almost like having an army of intelligent coding teammates.”
End-to-End Feature Completeness
“I can run Devin through the entire software lifecycle, from code reviews to data analysis and design, because everything is integrated and highly automated.”

Renewal intent

Plan to renew 69%
  • Will renew 11
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Director 83% 6 answers
  • Manager 0% 3 answers
  • Not specified 100% 2 answers
  • 8.8/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

Top alternatives

Most weighed by Devin customers

Report

Customer Report - Oct 2026 Oct 2026 17 + 2

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